By funeral professionals, for funeral professionals · Digital tools built from experience
BestatterSynergie
IMTO Network

Allocate orders with confidence.
Carry out transfers reliably.

The IMTO app brings dispatchers and approved funeral homes or transport partners together in a traceable workflow, from the enquiry to the documented handover.

For national and international transfers. Feasibility is checked for each order.

Transfer coordination

The right view for your role.

Dispatch and operations have different responsibilities. IMTO provides suitable views and clearly assigned accountability.

For dispatchers & coordination teams

Bring allocation and transport status together.

Record orders, find specialist partners, compare offers and document the award. Queries, approvals and progress remain linked to the case.

View the dispatcher workflow
For funeral homes & transport partners

Make your own offer. Document your work.

Review requests against routes, time windows and capacity. Set your own price, assign drivers after the award and record collection, status and handover.

Explore the funeral provider pool
In everyday practice

From order to handover.

One shared case connects planning, allocation, operations and evidence.

01

Case intake & allocation

Order details, routes, dates, offers and the award are managed in a single assigned workflow.

02

Journeys & mobile driver cockpit

Assigned drivers record journey actions, status, waiting times and deviations on the move.

03

Documents & chain of custody

Documents, physical originals and handovers remain associated with the case. Digital records support traceable evidence.

04

Roles & organisation-specific permissions

Participants see the information appropriate to their organisation, role and order. Accounts are reviewed before activation.

Working together

Your offer price
remains your offer price.

01 / Access

A free personal review.

Applying, having your request reviewed and activating your account are free.

02 / Commissioning side

Network fee when an order is awarded

The dispatcher or direct client pays the fee once, when the order is first awarded. For a tender, the fee is based on the successful quote. For a direct award, the agreed case fee applies. The amount is shown before the order is awarded.

03 / Transport partners

No deduction from your offer.

IMTO does not deduct the network fee from your agreed provider price. You calculate your own costs, taxes and contractual terms.

IMTO provides the platform and coordination. The contracted businesses carry out the transfers. Once approved, transport partners can review suitable tenders and submit quotes.

Your next step

How your funeral home gets access

Apply for access for your funeral home. IMTO reviews your organisation and the role you applied for. Once approved, you’ll receive activation instructions by email. Drivers are added through their organisation. The interface is available in German, English, French, Italian and Spanish.

Do not submit case, health or deceased-person data in the public request form.

Contact us

Ask about a service

Email or call to ask what’s included, what it costs or how your funeral home can get access.